.png)
Payment and Cancellation Policies
.png)
Payment terms
Please arrange for payment at the time of cleaning.
We accept Cheques, Visa, MasterCard, Amex and e-Transfer.
We charge new clients a deposit to secure your appointment in our calendar.
When we receive your deposit, we will send a confirmation of your cleaning appointment.
Your deposit is applied towards the balance of your appointment. If you cancel the appointment, the deposit is not refundable.
Cancellation Policy
Please don’t cancel!
We understand that sometimes uncontrollable events and emergencies happen. All we ask is that you respect the fact that last minute cancellations mean we will not be able to fill your spot and that results in a loss of another customer who could have booked.
If you do need to cancel, please do so at least
48 hours before your appointment to get a full refund.
If canceled less than 48 hours from your appointment, payments made will be held and applied towards your next cleaning whenever you are available.
If canceled within 24 hours of your appointment, there will be a full charge.
Non refundable.